Our Terms and Conditions
Your access and use of the site is subject to this privacy policy and other Web site conditions including, but not limited to, limitations on damages and all applicable laws, including the law of the state in which we are located.
Cancellation Policy
Afrocana Market LLC guarantee our customers 100% satisfaction. Afrocana Market LLC requires a minimum 24-hour notice in the event you need to cancel an order. Cancellations not received by the store will result in charges to your credit card.
Return and Exchange Policy
At this time we do not allow exchanges or returns once delivery has been completed. By shopping and using our website you automatically agree to the terms and conditions of our return and exchange policy. We appreciate your business and support during this time.
Disclaimer of Warranties
THIS WEBSITE, THE SERVICE, AND ANY EQUIPMENT, APPLICATIONS OR CONTENT OFFERED TO THE PUBLIC BY Global Grocery Market LLC. COULD INCLUDE INACCURACIES, OTHER ERRORS, OR MAY NOT FUNCTION IN THE MANNER YOU ANTICIPATED. FURTHERMORE, WE ARE NOT RESPONSIBLE FOR CIRCUMSTANCES BEYOND OUR CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OR OMISSIONS OF OTHERS, ATMOSPHERIC CONDITIONS, OR ACTS OF GOD. WE DO NOT PROMISE ERROR FREE SERVICE. WE DO NOT MANUFACTURE ANY OF THE EQUIPMENT, APPLICATIONS OR CONTENT THAT WE OFFER TO THE PUBLIC AND YOUR ONLY REPRESENTATIONS OR WARRANTIES, IF ANY, ARE THOSE PROVIDED BY THE MANUFACTURER OR CREATOR OF THE MATERIAL.
Termination by Us
We may cancel or terminate our service to any customers as determined by Afrocana Market LLC.
Information About You
Any information that we collect or generate about you is subject to disclosure in a manner that is consistent with these Terms and Conditions or our Privacy Statement, and you have no expectation of privacy with respect to that information. We may, in our sole discretion, release information that we have about you when required to do so by law or if we reasonably believe that an emergency involving immediate harm to a person or property requires disclosure.
Damaged Shipment
Kindly forward all issues regarding package with the postal service. Contact us and submit photos of damaged shipment. We will work with the post office to address the issue and process your refund.
Shipping Cost
Typically, most customer order an average of 5 to 6 products per shipment. If you order exceeds the quantity necessary to fit in a large box (USPS), we will contact you with options to secure another shipping package. Since our shipping rates are flat, there will be additional charge for the extra package.