Frequently Asked Questions
FAQ
You can place your order by clicking on the product name to see a variety of items to choose from. Select your quantity and click on “ADD TO CART”. Then click proceed to checkout. Complete the order form by entering your accurate payment, delivery address, email, and phone number. We will send you a confirmation of your order and time and delivery.
Kindly forward all issues regarding package with the postal service. Contact us and submit photos of damaged shipment. We will work with the post office to address the issue and process your refund.
We accept Visa, Master Card, Discovery, Cast App ($Afrocana), and over the phone payments. EBT Coming Soon..
Once the order has been placed, you will receive a notification by phone or email confirming your order have been received. You will receive a second notification letting you know when your order is in route to the delivery address . The delivery person will notify you when the order arrived.
If you choose to ship, you will be provided with a tracking number once the order is shipped.
There is no refund on any food purchase. There are also no returns on any food purchase. If the order happens to be wrong or items are missing, please give us a call at 763-600-9246 and we will attend to your needs. If you are unfamiliar or not sure about the items you want to purchase, please give us a call and we will answer any questions concerning you order.
We deliver to all 50 states in the United States. Our Local
delivery is within the (MN) Twin cities and we deliver the SAME day if orders are made before 5 pm and NEXT day for orders after 5 pm. Weekend orders will be delivered the next business day and we a CLOSED-ON SUNDAYS. Other options available include local pickups/Delivery.
US Postal Services: All orders shipped via USPS, UPS,
or local delivery if qualified. Rates are flat… Shipping Cost is $20.00. We will notify you to confirm shipping coast if the purchase cannot be shipped in a USPS large box or by UPS. Additional shipping cost will be applied.
Local Pickup: Pick up your groceries at 7500 Golden Tringle Drive, Eden Prairie, MN 55344. There is no charge for local pickup. Shop online and select the local pickup delivery option during checkout. Your grocery will be ready to pick up at the above address in an hour.
Local Delivery (MN ONLY): Cost is $9.99 Flat for an address within the twin cities. Free local delivery applies to orders over $75.00.